rapport-building and first-impression techniques
This eLearning Course will define the 10 knowledge areas of Project Management according to the flagship publication Guide of Project Management
Construction – “Cut and Paste”
developed by The Voice Clinic to help professionals identify stress triggers
Listening and Interpersonal Effectiveness
Anger Management & Conflict Resolution Workshop Choose Your Location:Face to Face - Pretoria rapport-building and first-impression techniquesTurn anger, stress and conflict into calm, rational communication. Anger, when left unmanaged, costs people their jobs, their relationships and their reputations. This focused workshop teaches delegates how to recognise the triggers behind anger and rage responses, regulate their reactions in the moment, and replace impulsive behaviour with calm, reasoned communication. Delivered as a three hour express workshop, the session blends emotional