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The Mermaid's Tale is a beautiful solo dance of a novel
Genuinely heartwarming' Independent
offers expert insight into the history and mind of America's most enigmatic enemy
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John Sills: The Human Experience [2023] paperback DESK for a single nightThe essential guide to creating a successful organization by making things easier, better and more straightforward for your customers. Across all sectors, organizations' fixation with functionality have meant that the 'human' elements of the customer's experience have become neglected. Strict processes and automated procedures have created organizations full of people who aren't allowed to act in a 'human' way. As a result, and despite these new
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