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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Fatma The book that inspired the

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Description

The book that inspired the major motion picture Mandela: Long Walk to Freedom

This is the "First Warner Books Trade Edition

Nine more to go

Details: An indispensable and timely guide

Brand: Pearson

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value Fatma The book that inspired theAuthor: Teal, Thomas Number Of Pages: 323 Details: U. S. corporations now lose half their customers in five years, half their employees in four, and half their investors in less than one. The Loyalty Effect reveals the secrets of successful companies which base their business strategies on loyal relationships. Reichheld lays out the principles that connect value creation, loyalty, growth, and profits, and shows how great companies have used these

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